1. Products and Services

SAB TAK AB offers digital products, including e-books, PDFs, and other downloadable resources. We may also offer physical products through our website.

Different cancellation, return, and refund conditions apply depending on the type of product purchased.

2. Digital Products Refund Policy

Our digital products may include e-books, PDFs, downloadable files, and other digital content.

Due to the nature of digital products, refunds are generally available only when a customer has completed payment but has not received access to the purchased product.

Eligibility for Digital Product Refunds

A customer may request a refund in the following circumstances:

• Payment has been successfully completed, but access to the purchased digital product has not been provided.
• The purchased product is unavailable due to a technical issue on our website.
• A duplicate payment has been made for the same purchase.

Customers must contact SAB TAK AB before requesting or expecting a refund. We will verify the payment and investigate the access issue before deciding whether the refund is eligible.

If the issue can be resolved by providing the purchased product or restoring access, we may first attempt to resolve it with the customer's consent.

Digital Product Refund Processing Time

Once a refund is approved, SAB TAK AB aims to initiate the refund within 24 hours.

Non-Refundable Digital Purchases

Digital products that have been successfully delivered and made accessible are generally non-refundable merely because a customer changes their mind or no longer wishes to use the product.

However, this condition does not exclude refunds or other remedies required under applicable law.

3. Physical Products Return Policy

SAB TAK AB may offer selected physical products through its website.

Only products explicitly marked as returnable on the relevant product page are eligible for return, subject to the applicable conditions.

Return Period

Eligible physical products may be returned within the return period specified on the relevant product page, generally between 7 and 10 days from delivery.

Customers should check the product page before placing an order to confirm whether the item is returnable and to verify its specific return deadline.

Conditions for Returns

To qualify for a return, the product must meet the applicable return conditions stated on the product page.

Depending on the product, these conditions may include:

• The product is unused and in acceptable condition.
• Original packaging, accessories, and included items are retained where required.
• The return request is submitted within the specified return period.
• The customer provides the order details and any evidence reasonably required to assess the request.

Products marked as non-returnable are not eligible for ordinary change-of-mind returns. However, applicable legal rights concerning defective, damaged, incorrect, or misrepresented products remain unaffected.

How to Request a Return

Customers must contact SAB TAK AB through the Contact Us form before sending a product back.

Please provide the order ID, product name, reason for the return, and photographs if the product is damaged or incorrect.

Customers should wait for return instructions before shipping any product back.

4. Physical Product Refund Processing Time

Once a returned product has been received and inspected, SAB TAK AB will inform the customer whether the refund has been approved.

Approved refunds will generally be initiated within 7–10 business days, subject to completion of the return verification process and any applicable legal requirements.

The time taken for the refund to appear in the customer's account may depend on the bank or payment service provider.

If a refund is required by applicable law, it will be handled within the legally required period.

5. Order Cancellation Policy

Customers may contact us to request cancellation before an order has been processed, dispatched, or made available for access, as applicable.

For physical products, cancellation may not be possible once the order has been dispatched.

For digital products, cancellation may not be possible once access has been provided, except where a refund is available under this policy or required by applicable law.

Cancellation requests will be reviewed individually. Approval depends on the order status, product type, and applicable conditions.

6. Payment and Transaction Issues

Customers may occasionally experience payment-related problems, including:

• Money deducted but the order was not confirmed.
• Payment completed but digital product access was not provided.
• Duplicate payment for the same order.
• Payment showing as pending or unsuccessful.

If you experience any of these issues, please contact us through the Contact Us form and provide your transaction ID, order details, and relevant payment evidence.

We will verify the transaction and take appropriate steps to resolve the issue. If a refund is approved, it will be processed according to the applicable refund terms and legal requirements.

7. Refund Method

Wherever possible, approved refunds will be initiated through the original payment method used for the purchase.

Depending on the payment method, this may include UPI, a payment gateway, or another supported online payment method.

Customers may be asked to provide additional transaction details if necessary to verify the payment.

8. How to Request a Cancellation, Return, or Refund

To request a cancellation, return, or refund, please visit the Contact Us page on our website.

Please include the following information in your message:

• Full name
• Order ID, if available
• Transaction ID, if applicable
• Purchased product name
• Type of request: cancellation, return, or refund
• Detailed reason for the request
• Relevant screenshots or photographs, if applicable

Our team will review the information and contact you regarding the next steps.

For digital products, customers must contact us to report missing access before a refund can be assessed.

9. Policy Exceptions and Consumer Rights

SAB TAK AB reserves the right to verify orders, payment records, and return requests before approving refunds.

Fraudulent, duplicate, or misleading claims may be investigated.

Nothing in this policy is intended to exclude, restrict, or override any consumer rights or remedies available under applicable Indian laws.

Where this policy conflicts with a mandatory legal requirement, the applicable legal requirement will prevail.

10. Changes to This Policy

SAB TAK AB may update this Cancellation and Refund Policy from time to time to reflect changes in our products, services, business practices, or legal requirements.

Any updated policy will be published on this page with a revised date.

Customers are encouraged to review this page before making a purchase.

11. Contact Information

If you have any questions about this Cancellation and Refund Policy or need assistance with a purchase, please contact us using the details below.

We aim to assist our customers and resolve genuine purchase-related concerns as fairly and promptly as possible.

Thank you for choosing SAB TAK AB.